Ambit U10C035 Instrukcja Naprawy Strona 1

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Strona 1 - Troubleshooting Guide

Contents | Ubee Interactive 2011 1 ` Ubee DDW3611 Wireless Cable Modem/Advanced Wireless Gateway Based on Firmware 8.6.20

Strona 2 - NOTICES AND COPYRIGHTS

| Ubee Interactive 2011 10 1.2 DDW3611 LED OPERATIONAL SUMMARY LED Position LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8 LED9 LED10 L

Strona 3 - REVISION HISTORY

| Ubee Interactive 2011 11 2 LOGIN ACCESS 2.1: LOGIN - WEB UI AND TELNET CLI Recommendation: (See DDW3611 MSO Operations Guide for deta

Strona 4 - TABLE OF CONTENTS

| Ubee Interactive 2011 12 3. WIRELESS CONFIGURATION Configuring Wireless access for the DDW3611 Advanced Wireless Gateway (AWG) is quick and ea

Strona 5

| Ubee Interactive 2011 13 . 3.3 WIRELESS  PRIMARY NETWORK The Primary Network option allows you to configure a variety of wireless security

Strona 6 - KEY REFERENCE DOCUMENTS

| Ubee Interactive 2011 14 WEP WEP encryption is disabled by default. Recommend leaving WEP disabled since it is not secure or efficient. WPS En

Strona 7 - INTRODUCTION

| Ubee Interactive 2011 15 4. WIRELESS PERFORMANCE IMPROVEMENTS 4.1: WIRELESS PERFORMANCE IMPROVEMENTS Problem: Wireless link speeds and throug

Strona 8 - 1 DEVICE OVERVIEW

| Ubee Interactive 2011 16 4.1.1 2.4GHZ CHANNELS AND FREQUENCIES 802.11b/g/n each support 2.4GHz channels and frequencies. The chart below il

Strona 9 - 12V/1.5A POWER SUPPLY

| Ubee Interactive 2011 17 4.1.2 5GHZ CHANNELS AND FREQUENCIES 802.11a/n each will support 5GHz channels. The table to the right shows the cha

Strona 10 - LED OPERATIONAL SUMMARY

| Ubee Interactive 2011 18 4.1.3 SIGNAL ATTENUATION – RECEIVE SIGNAL STRENGTH INDICATOR (RSSI) Use the WIRELESS  Access Control menu to view R

Strona 11 - 2 LOGIN ACCESS

| Ubee Interactive 2011 19 Signal Attenuation and performance drops can result when the wireless signal is absorbed by an object or material, or

Strona 12 - 3. WIRELESS CONFIGURATION

Contents | Ubee Interactive 2011 2 NOTICES AND COPYRIGHTS Copyright © 2011 Ubee. All Rights Reserved. This document contains proprietary information

Strona 13 -

| Ubee Interactive 2011 20 4.1.4 SPATIAL STEAMS AND SPEEDS The Table Below (source WiFi Alliance) shows spatial streams and expected link data

Strona 14 - WIRELESS  WIRELESS RADIO

| Ubee Interactive 2011 21 5 FIREWALL TROUBLESHOOTING TIPS 5.1: ADDING A DMZ HOST Putting a host in the DMZ (De-Militarized Zone) outsi

Strona 15

| Ubee Interactive 2011 22 6 CONNECTIVITY TROUBLESHOOTING TIPS Use the following tips for resolving general issues with the device. 6.1 LEDS

Strona 16 - Z CHANNELS AND FREQUENCIES

| Ubee Interactive 2011 23 6.4 MY ETHERNET DEVICE WON’T CONNECT TO THE NETWORK. If the Ethernet device is a computer, it is possible

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| Ubee Interactive 2011 24 APPENDIX A – KEY WEB UI TROUBLESHOOTING SCREENS A.1 MODEM  CABLE MODEM: INFORMATION Label Description Cable Mod

Strona 18

| Ubee Interactive 2011 25 A.2 MODEM  CABLE MODEM: STATUS Label Description Acquired Downstream Channel Displays a Downstream channel t

Strona 19 - 2.4 GHz

| Ubee Interactive 2011 26 A.3 MODEM  CABLE MODEM: DOWNSTREAM Label Description Frequency Displays the downstream channel frequency on w

Strona 20 - PATIAL STEAMS AND SPEEDS

| Ubee Interactive 2011 27 A.4 MODEM  CABLE MODEM: UPSTREAM Description Label US-1 to US-4 Upstream Channels. Channel Type Displays

Strona 21 - TROUBLESHOOTING TIPS

| Ubee Interactive 2011 28 A.5 MODEM  CABLE MODEM EVENT LOG Label Description First Time Displays the time of the event. Last Time D

Strona 22 - ENERAL CONNECTIVITY ISSUES:

| Ubee Interactive 2011 29 A.6 FIREWALL  CONTENT FILTER NOTE: The above checked items are recommended default settings to be enabled. S

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Contents | Ubee Interactive 2011 3 REVISION HISTORY REVISION HISTORY Version Date Author Modification Comment 1.0 2011/07/11 Dan Hill 8.6.2009 releas

Strona 24 -  CABLE MODEM: INFORMATION

| Ubee Interactive 2011 30 Label Description Content Filter Settings Click the Enable button to enable a filter. Deselecting a checkbox disab

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| Ubee Interactive 2011 31 A.7 FIREWALL  EVENT LOG The Event Log option allows you to configure firewall event log reporting via email alerts

Strona 26 -  CABLE MODEM: DOWNSTREAM

| Ubee Interactive 2011 32 A.9 TOOLS  PING Label Description Ping Target Enter the IP address to which you want to send a ping. A ping te

Strona 27 -  CABLE MODEM: UPSTREAM

| Ubee Interactive 2011 33 A.10 TOOLS  TRACE ROUTE The Trace Route utility traces the route that data is taking to and from the DDW3611 Gatewa

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| Ubee Interactive 2011 34 A.11 TOOLS  CLIENT LIST The Client List option displays connected computers to the DDW3611 Gateway. Label Desc

Strona 29 - FIREWALL  CONTENT FILTER

Contents | Ubee Interactive 2011 4 TABLE OF CONTENTS Revision History ...

Strona 30

Contents | Ubee Interactive 2011 5 A.5 MODEM  Cable Modem Event Log ...

Strona 31 - A.8 FIREWALL  REMOTE LOG

Contents | Ubee Interactive 2011 6 KEY REFERENCE DOCUMENTS KEY REFERENCE DOCUMENTS The following documents are important references for detailed inf

Strona 32 - A.9 TOOLS  PING

INTRODUCTION Welcome to the Ubee family of data networking products. This DDW3611 TWC Business Class Subscriber Wireless Configuration and Troubleshoo

Strona 33 - A.10 TOOLS  TRACE ROUTE

| Ubee Interactive 2011 8 1 DEVICE OVERVIEW 1.1 PHYSICAL SPECIFICATIONS, STANDARDS, FIRMWARE OPERATIONS The following are features and specif

Strona 34 - A.11 TOOLS  CLIENT LIST

| Ubee Interactive 2011 9 Security VPN Pass-Through (IPSec/L2TP/PPTP) NAT Firewall, MAC/IP/Port Filtering, Port Triggering, Port Forwarding

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